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Terms and conditions

Last updated: 2026/09/03

Welcome to White Pearl Clinic. By using our services through our website or WhatsApp, you agree to the following terms and conditions.

Permitted use

Our services may only be used for lawful purposes and in compliance with applicable Saudi regulations.

User responsibilities

  • Provide accurate and truthful information — particularly your name and mobile number, since your appointment confirmation and reminders depend on them.
  • Do not use our services to send misleading, spam, or unlawful messages.
  • Keep your patient portal access code confidential and do not share it with anyone.

Bookings and appointments

A web booking is a request, not a final confirmation; the branch confirms it after review. Appointments cannot be booked less than 2 hours ahead, or more than 60 days ahead.

You may cancel or reschedule through the patient portal up to 12 hours before your appointment starts. After that, please call the branch directly. Arriving more than 15 minutes late may require rescheduling out of fairness to other patients.

Clinic responsibilities

We strive to provide a stable and secure service; however, uninterrupted availability is not guaranteed.

Medical content

Information published on this site is for general awareness. It does not replace a direct medical consultation and does not constitute a diagnosis. Results vary between individuals depending on the case and adherence to aftercare; gallery images show real cases and are not a promise of an identical outcome.

Pricing

Listed prices are indicative and may change after clinical assessment if your case differs from the norm. Any difference is communicated before the procedure begins.

Intellectual property

All trademarks, content, and software are the property of White Pearl Clinic and may not be used without prior written consent.

Disclaimer

White Pearl Clinic is not liable for any direct or indirect damages resulting from misuse of the services, or from relying on site content in place of a medical consultation.

Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and any disputes shall fall under the jurisdiction of the courts of Riyadh.

Contact regarding these terms: info@whitepearl-clinic.com — Riyadh.